Only Normal priced items can be exchanged or returned within 14 (fourteen) days from the Tax Invoice date.
Items from Stock Clearance, Markdown or as indicated in the website CANNOT be exchanged or returned, Please select carefully.
Items to be exchanged or returned should be in original condition - unworn, unwashed, with the original tags still attached and with any related accessories included. If these conditions are not fulfilled, or anything unreasonable, it will NOT be accepted for exchange or returns.
The company will not be responsible if our shipment is lost or damaged during the return transit.
Exchange is only allowed for the same item. If that item is out of stock, you can choose a different online items to exchange:
if the new item is of a higher price, you will pay for the difference in amount,
if the new item is of a lower price, there is NO cash refund provided.
Due to hygiene reasons, we do not accept exhanges or returns for inner wears, such as socks, swimwear and underwear.
Please attach the original Tax Invoice for all exchanges or returns.
The company’s decision is final in each and any exchanges or returns request.
Once we approve your returns request, we ill refund store credit to your account for future purchases. Please note that we do not provide cash refund.
You will NOT be entitled to an exchange or returns if any of the following applies:
The goods returned are found to be not faulty or damaged and it correctly correspond to the description displayed on our website and in your order,
The goods are not returned in accordance with our exchange & return policy,
The goods are not returned within the stipulated time period
If so, the goods will be sent back to you at your cost.